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Jan
17
Helpdesk Maintenance
Posted by Sarah Wood on 17 January 2018 07:05 PM
Due to scheduled maintenance, the NRAO Help Desk may be down or intermittent for about 3 hours on Jan 18th, 2018 12:00 UTC (5:00 MST). 
We apologize for any inconvenience this may cause.
-NRAO Help Desk system admins

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Dec
14
Reply to your helpdesk tickets via email!
Posted by Sarah Wood on 14 December 2016 03:42 PM

A new feature that has been requested from the users has finally come to the HelpDesk! You can now reply to your open tickets via email.
When you get a notification of a reply to your HelpDesk ticket, you can now hit reply in your email client instead of logging into help.nrao.edu.

While using this new feature, we ask you to keep in mind the following:

  • Please be aware that you can only reply to tickets via email. If
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